Privacy Policy

Introduction

NORTHSTONE GROUP ("we", "us", "our") is a luxury real estate advisory firm headquartered at 401, B Wing, 4th Floor, Mittal Towers, MG Road, Bangalore 560001. This policy applies to all personal data collected through our website at northstonegroup.org and through our advisory services.

By using our website or submitting an enquiry, you consent to the practices described in this policy.

Data We Collect

We collect the following categories of personal data:

• Contact information: name, phone number, email address
• Investment preferences: property type, budget range, preferred location, timeline
• Communication records: enquiry messages, consultation notes, WhatsApp messages
• Technical data: IP address, browser type, device information, pages visited (via analytics tools)
• Transaction data: details of properties you enquire about or transact on

How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide advisory services
• Match you with appropriate properties based on your brief
• Schedule and conduct consultations
• Send relevant property updates and investment intelligence (with your consent)
• Comply with legal and regulatory obligations
• Improve our website and services through analytics

We will not use your data for purposes unrelated to our real estate advisory services without your explicit consent.

Data Sharing

We do not sell your personal data. We may share your data in limited circumstances:

• Developer partners: where you have expressed interest in a specific project, we may share your contact details with the relevant developer to facilitate the transaction — with your prior knowledge
• Service providers: we use third-party tools for email delivery, analytics, and appointment scheduling; these providers process data only on our instructions
• Legal requirements: we may disclose data if required by law, court order, or regulatory authority

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Typically, enquiry data is retained for 3 years and transaction-related data for 7 years in accordance with Indian accounting and regulatory requirements. You may request deletion of your data at any time (subject to legal retention requirements) by writing to us.

Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Our website uses HTTPS encryption, and access to client data is restricted to authorised personnel only.

However, no transmission over the internet is completely secure. We cannot guarantee absolute security, and we encourage you to contact us immediately if you suspect any unauthorised use of your information.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent to marketing communications at any time
• Raise a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at contact@northstonegroup.in.

Cookies & Analytics

Our website uses cookies and similar technologies to improve your experience and analyse site usage. We use Google Analytics (GA4) to understand how visitors interact with our website. This data is aggregated and anonymised where possible.

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Third-Party Services

Our website integrates with third-party services including Google Analytics, Calendly (appointment booking), and WhatsApp Business. Each of these services has its own privacy policy, and we encourage you to review them. We are not responsible for the data practices of third-party services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We recommend reviewing this page periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

For any privacy-related questions, requests, or concerns, please contact us at:

NORTHSTONE GROUP
401, B Wing, 4th Floor, Mittal Towers
MG Road, Bangalore 560001, Karnataka, India

Email: contact@northstonegroup.in
Phone: +91 84948 44441